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For newbies out there who don’t quite know how to best put Twitter to use, and for those of you who aren’t using it yet but are wondering if the new web service is worth your time:
This Guide is for You.
What is Twitter?
Twitter is a new social network/instant messaging mashup that’s being referred to as a micro-blogging tool. It allows users to send text updates (called “tweets”) to all their friends—from twitter.com, instant message (via AIM or MSN Messenger, for example), or even from a mobile phone. It’s like posting an instant blog post, but you’re forced to craft your message with a 140-character limit.
The site asks members “What are you doing?” Answers range from the mundane (”eating a burrito”) to the interesting, hilarious, and even useful (well, okay, once in a while). While some use the service merely to updates friends on their whereabouts and activities, many people are using it to promote their blogs, share valuable links, and otherwise brand themselves and their businesses online.
Below: The default Twitter profile page.
(Click image for larger view.)
Most web nerds like myself are saying Twitter will be big (like, Facebook big) over the next few years, but right now it’s still at the early adopter stage, which means it’s dominated by bloggers, web designers, and technologists. For many Twitterfolk, it has become a primary channel of communication over the last year (*read: easier to reach them via Twitter than via email). I’ve been able to get the attention of a few power users in the “Twitterverse” over the last few months, including great folks like Robert Scoble, Guy Kawasaki, and Chris Brogan, and I’ve even had some pretty decent exchanges with them! If you’re in the technology or internet industry and you’re not using Twitter yet, it is a MUST. What are you still reading this for? Run! Go! Right now!
What About Twitter for Business?
For the rest of us, the question is how does one effectively leverage Twitter for business or personal branding? If used properly, it can easily bring more readers into your camp. I’ve already built a pretty decent sized following myself (follow me here), using the service mostly to share helpful tips and links I find across the web and to promote my own writing. One cool function is that you can easily plug your “tweets” in to the sidebar on your own blog or into other social networks and share your updates with friends that aren’t already on Twitter. (See Twitter badges and WordPress plugins.)
Below: My Twitter replies from other users. Yes, you can
add your own crazy backgrounds too!
(Click image for larger view.)
The BBC and CNN are using it to broadcast breaking news. Companies like Whole Foods, Zappos, Dell, Cisco, Comcast, and more are using it to send updates to their customers. If you provide value, you’ll make fast friends. Aside from sharing my links and blog posts, I also use Twitter to search for people with questions about blogging and answer my clients’ questions about WordPress. If you use it wisely, Twitter can give you a platform to show off your expertise, cultivate a reputation as an authority in your field, and build a loyal following.
Here are 5 tips to go from Twitter Newbie to Twitter Ninja:
There are several third-party Twitter clients that will run on your desktop much like your instant messenger does, so you don’t have to be logged in at twitter.com, and they give you quick navigation and search tools at your fingertips. First of all, I would recommend that you lookup Twitter clients and find one that suits you. I use Twhirl (see image at right), which makes my experience much more like a chat client that I can easily turn on and off when I want to.- Learn how to us the @replies to send messages to other users, and learn how to use a URL-shortening service such as TinyURL or SnipUrl to condense long hyperlinks so you can fit them within your 140-character tweets. (Twhirl and most other Twitter clients have URL-shortening services built-in.)
- If you’re a blogger or a social media freak like me, hook up your blog’s RSS feed and feeds from your bookmarking services (del.icio.us, StumbleUpon, Google Reader…) to auto-publish to your Twitter account with Twitterfeed.com.
- Subscribe to keywords if you want to monitor the larger discussion about certain topics across the whole Twitter network. This is how I find a lot of users asking about WordPress, and I just try to answer people’s questions when I can. I’ve made a lot of new friends this way and have even scored last-minute freelance gigs by answering strangers’ questions with helpful advice. (Watch Ed Dale’s awesome tutorial video “Become a Twitter Master with Twhirl” for more about @replies and subscribing to keywords within the Twhirl client!)
- Once you’re used to how the rules work, check out Lee Odden’s list of Five New Twitter Tools You Should Know to help you find more new people to connect with on Twitter and expand your network.
Thanks for reading! Follow me on Twitter and send an @codymckibb to ask your WordPress and blogging-related questions!



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6 August 2008 at 1:57 pm
Cody, what an excellent article! I’m going to check out the video about Twhirl and keyword subscriptions, I didn’t realize you could do that. Also, thank you for the link to my article (Why Twitter)!
6 August 2008 at 4:43 pm
Sure thing Sharon, thanks for stopping by. I saw your site the other day and really liked what you had to say about using Twitter from a remote worker’s standpoint - for your virtual water cooler conversations!
6 August 2008 at 9:59 pm
Thanks, Cody!
7 August 2008 at 10:15 am
Great post. I have to tell you that a lot of people out there don’t know what twitter is. And those who just have a inkling think it’s strange. I have been in both categories before. And once I got it, I tore it up and started getting all techy about it. Great post though. Great way to simplify what may not be understood by a newbie.
20 August 2008 at 8:27 am
wow, very helpful! i’ve been considering using twitter for sometime now. thanks for posting this.